Overview

This website is operated by Lunae Nails . In the Site Terms, references to “we”, “us” and “our” mean Lunae Nails. We offer this site, including all information, tools and services available from it, to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices set forth here.

By accessing our site and/ or purchasing something from us, you engage in our “Service” and agree to be bound by the following Terms and Conditions of Use (“Terms”), including those additional terms, conditions and policies referenced herein or available by hyperlink. These Terms apply to all users of the site, including visitors, customers, merchants, and contributors of content.

Please read these Terms carefully before using our site. By accessing any part of the site, you agree to be bound by these Terms. If you do not agree to all the terms and conditions of this agreement, then you may not access the site or use the services.

Any new features or tools which are added to the store shall also be subject to the Terms of Service. You can review the most current version of the Terms on this page. We reserve the right to update, change or replace any part of these Terms by posting updates to the site. It is your responsibility to check this page periodically for changes. Your continued use of the site following the posting of changes constitutes acceptance of those changes.

Our store is hosted on Shopify Inc., which provides us with the e-commerce platform necessary to sell our products and services to you.

Online Store Terms

By accepting these Terms, you represent that you are at least the age of majority in your jurisdiction of residence or that you have the consent of a parent/guardian to use the Site.

• You may not use our products for any illegal or unauthorized purpose.

• You may not transmit any viruses, worms or any destructive code.

• Violation of any part of the Terms will result in an immediate termination of your Services.

General Conditions

• We reserve the right to refuse Service to anyone for any reason at any time.

• You agree not to reproduce, duplicate, or exploit any portion of the Service without our express written consent.

Prices and Payments

• All prices listed on the site include VAT.

• Prices for our products are subject to change without notice. We reserve the right to modify or discontinue the Service at any time.

• You agree to provide accurate and complete payment information.

• Payments must be made using the methods indicated at the time of purchase.

• In case of delays or non-payments, we reserve the right to suspend delivery.

Errors and Inaccuracies

While we strive to provide accurate and up-to-date pricing, product and availability information, errors or omissions may occur.

In the event of errors in prices, product descriptions or other information, Lunae Nails reserves the right to correct, modify or update the data at any time without notice, including the possibility of canceling orders already sent. In such cases, we will contact you using the data provided at the time of purchase to notify you of any changes or cancellations.

Accuracy of Billing and Account Information

You agree to provide current, complete and accurate information for all purchases. You agree to keep your information up to date to complete transactions and contact you as necessary.

Personal Data Information

We process your personal data in accordance with our Privacy Policy .

• Your data is necessary for the management of orders and payments.

• You can request access, modification or deletion of your data by contacting us at shop@lunaenails.com.

Limitation of Liability

Lunae Nails is not liable for any indirect, incidental or consequential damages arising from the use of the site or products, except as provided by law.

Returns and Refunds

For more details, please see the Return and Exchange Policy page

• You have the right to withdraw within 14 days of receiving the products, in accordance with European legislation on the right of withdrawal.

• Returns must be authorized by Lunae Nails . Contact us at shop@lunaenails.com to initiate the process.

• Products must be returned intact, in their original packaging.

Product Complaints

In case of damaged or defective products, please send detailed photos and descriptions to shop@lunaenails.com within 7 days of receiving. We will promptly evaluate your request to provide a suitable solution.

Prohibited Uses

You may not use the site for illegal purposes, transmit offensive content, or violate the rights of others. We reserve the right to terminate access to the site for violations.

Cookies Policy

We use cookies to improve your experience on our website. Cookies help us personalize content, analyze traffic, and improve how the site works. For more details, see our Cookie Policy .

Applicable Law

These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of Italy.

Changes to the Terms

You can review the most current version of the Terms at any time on this page. We reserve the right to update, change or replace any part of these Terms by posting updates to our site. It is your responsibility to check this page periodically for changes. Your continued use of the site or the Service following the posting of changes constitutes acceptance of those changes.

Contact us

For more information, write to us at shop@lunaenails.com .