About our nails

  • With proper application of the included adhesives, our press-ons can last up to a week.

    However, the duration can vary depending on lifestyle and the length of the nail applied: the longer they are, the greater the risk of accidental lifting.

  • Our nails are made of gel and some of soft gel, ideal to better adapt to different shapes of natural nails, both flat and curved.

  • Yes, if applied with the provided stickers and removed carefully, you can reuse them multiple times.

  • Yes, but we recommend avoiding prolonged immersion in hot water, as it may compromise the life of the stickers.

  • Each Lunae Nails set includes:

    • The press-on nail set
    • 2 sheets of stickers
    • 1 file
    • 1 cuticle stick
    • 1 heart-shaped buffer
    • 1 alcohol wipe

    ✨ including a little gift for every order✨

  • Each product includes a detailed guide to measurements, length selection and the most suitable shape. We recommend that you consult the Size Guide section on each product page.

  • No, if you follow the application and removal instructions correctly, your natural nails will not be damaged. Our stickers are delicate but durable.

  • Absolutely! Our press-ons are also ideal for those with short, fragile or damaged nails. In fact, in many cases, short nails offer an even more natural and stable application: they do not risk protruding under the press-ons, ensuring a more realistic and well-groomed visual effect.

    Furthermore, they can be a great alternative to give a break to gel or acrylic reconstructions, without giving up flawless hands.

Payments and Security

  • All direct payment gateways adhere to the standards set by PCI-DSS, as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express, and Discover. Additionally, Shopify complies with European regulations, such as GDPR, to ensure the safety and privacy of your payment information.

  • For more information, you can also read Shopify’s Terms of Service here here or Privacy Policy here .

  • We accept payments from major credit card networks such as Visa, Mastercard and American Express, as well as digital wallets such as Google Pay, Apple Pay, PayPal and Shop Pay. We also support several local payment methods, including iDEAL and Bancontact.

Shipping and Deliveries

  • Delivery times vary depending on the destination and are indicated at checkout.

    Domestic shipments can take up to 5 business days, while international shipments can take up to 14 business days.

  • Shipping rates may vary based on your region and are calculated at checkout.

  • Yes, we offer free shipping on orders over x in Italy.

    In Europe free shipping is above y.

  • We ship our products all over Europe.

    Please note that shipping rates may vary by region and will be calculated at checkout.

Return and Exchange

  • Yes, we offer refunds in accordance with our Returns and Refunds Policy. You can find it here .

  • You can request a refund within 14 days of receiving the product , as provided for by the European Right of Withdrawal, provided that all return eligibility requirements are met.

    For more information, please see our Return Policy .

  • Product and packaging intact and unopened → You are eligible for a full refund .

    Opened packaging and used product → You are eligible for a partial refund , which will be calculated based on the condition of the product.

    Damaged product not covered by warranty → Not eligible for refund , except where provided for by European consumer law.

    Your request will be assessed in compliance with European consumer protection regulations. Furthermore, any processing of your personal data, including the collection address and order information, will be managed in compliance with the General Data Protection Regulation (GDPR) .

  • When an order does not include free shipping, all shipping costs (including return shipping) are handled by the customer.

  • In case of return, even if the original order included free shipping, the return costs are the customer's responsibility. These costs will be deducted from the total refund.