Shipping
✨ Where we ship
We ship throughout Italy and Europe. Select your destination at checkout to view available options.
📦 Preparation times
All orders are carefully prepared within 1–3 business days . You'll receive an email with tracking information as soon as your package ships.
🇮🇹 Shipping to Italy
- Estimated delivery: approximately 2 business days from dispatch
- Free shipping: for orders over €29.90
- Shipping costs: automatically calculated at checkout
🌍 International shipping
- Free Shipping: Starting at €69.90 (Depending on the destination country)
- Shipping costs: automatically calculated at checkout
- Delivery times: variable depending on the destination
📍 Tracking
As soon as your order ships, you'll receive an email with a link to track your package in real time.
🛍️ Packaging
Each Lunae set is shipped in secure, elegant packaging, perfect for gifting.
Inside you will find: press-on nails, stickers, files, cuticle sticks, buffers and alcohol wipes.
❓ Questions or problems?
Email us at 📧 shop@lunaenails.com if you don't receive your order within 7 business days of shipping, or if you have any questions.
Frequently Asked Questions
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With proper application of the included adhesives, our press-ons can last up to a week.
However, the duration can vary depending on lifestyle and the length of the nail applied: the longer they are, the greater the risk of accidental lifting.
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Yes, if applied with the provided stickers and removed carefully, you can reuse them multiple times.
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We ship our products all over Europe.
Please note that shipping rates may vary by region and will be calculated at checkout.
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Each product includes a detailed guide to measurements, length selection and the most suitable shape. We recommend that you consult the Size Guide section on each product page.
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Each Lunae Nails set includes:
- The press-on nail set
- 4 sheets of stickers
- 1 file
- 1 cuticle stick
- 1 heart-shaped buffer
- 2 alcohol wipes
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For hygiene reasons, we cannot accept returns or refunds for personal reasons, such as changes of mind or requests for different sizes/styles.
However, in accordance with the Right of Withdrawal (Art. 9 Directive 2011/83/EU) , you can return the products within 14 days of receipt, provided that they comply with the criteria indicated in the Return and Exchange Policy section.